Your Privacy Is Our Responsibility

Information You Provide Directly

When you create an account on kk995 or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction information (payment methods, deposit and withdrawal history)
• Account login credentials (passwords stored in encrypted form)

Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and list of pages visited
• Gameplay history and betting activity
• Information obtained through cookies and similar tracking technologies
• Session logs and error reports

Information Received from Third Parties

In some cases we may also receive information from third-party sources, such as identity verification agencies, payment processors (bKash, Nagad, Rocket, Upay, bank transfer), and fraud prevention services. This information is used solely to ensure account security and verify the legitimacy of financial transactions.

Technical Security Measures

kk995 adopts industry-standard technical measures to keep your information secure. These include SSL (Secure Socket Layer) encryption, which protects all data exchanged between your browser and our servers. Passwords are stored using industry-standard hashing algorithms — no employee is able to read your password.

• TLS/SSL protocol on all connections
• Encrypted database storage
• Regular security audits and penetration testing
• Multi-layer authentication for data access
• Automatic detection of suspicious activity

Organizational Security

In addition to technical protection, we also safeguard user information at the organizational level. Only authorized personnel may access necessary information. All staff operate under strict confidentiality agreements and receive regular training on data protection.

Response to Data Breaches

Should a data security breach occur, kk995 will immediately launch an investigation and notify affected users as quickly as possible. Where necessary, additional steps will be taken to secure accounts.

Sharing Information with Service Providers

Operating our services may require sharing limited information with certain trusted service providers. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, and bank transfer services) — to complete transactions
• Identity verification services — to complete the KYC process
• Game provider companies — to ensure gameplay services
• Cloud hosting and IT infrastructure providers
• Fraud prevention and cybersecurity companies

These service providers may only use information in accordance with our instructions and under contract.

Disclosure of Information Under Legal Obligation

We may be legally required to disclose information in the following circumstances:

• In compliance with a court order or valid legal directive
• To assist in investigations of financial crimes or money laundering
• To assist relevant authorities in preventing fraud and cybercrime
• In urgent situations to protect other users or the public

In such cases, we will attempt to notify you in advance where possible.

Right to Access and Correct Information

You have the right to view the information we hold about you. If any information is incorrect or incomplete, you may contact us to request a correction. We will take the necessary steps within a reasonable time.

Request to Delete Information

In certain circumstances you may request that your information be deleted. Please note, however, that we may be required to retain some information for a set period due to legal obligations, the need to maintain financial records, or the resolution of ongoing disputes.

Withdrawing Marketing Communications

You can opt out of receiving promotional emails or messages at any time. To do so, use the unsubscribe link provided in each marketing message or contact our support team.

Objection to Data Processing

In certain circumstances, you may object to the processing of your data. We will evaluate your request and, to the extent possible beyond legal obligations, respect your decision.

Process for Updates and Changes

kk995 may update this privacy policy from time to time. Changes may be made in response to service improvements, technological changes, or legal requirements. For any significant changes, a notification will be sent to the registered email address and a notice will be posted on the platform.

Using the Platform After Changes

If you continue to use our platform after a policy change, you will be considered to have consented to the new policy. If you do not agree with the changes, you may submit a request to close your account.